Terms & Conditions

Last Updated: 19 August 2026

These Terms and Conditions govern your use of the SouthGate Civils website and the submission of enquiries, appointment requests and other information through the website.

By accessing or using the website, you agree to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use the website.

These Terms and Conditions should be read together with our Privacy Policy.

1. About SouthGate Civils

SouthGate Civils

Telephone: (031) 563-0661
Email: qs@sgcivils.co.za
Address: 11 Lancaster Gve, Rosehill Ave, Park Hill, Durban, 4051, South Africa
Website: https://www.sgcivils.co.za/

SouthGate Civils provides civil works construction and related services, including services such as resurfacing, retaining walls, drainage systems and large-scale earthworks.

2. Website Use

You may use this website for lawful purposes and in accordance with these Terms and Conditions.

You must not use the website:

• For any unlawful purpose;

• To submit false, misleading or fraudulent information;

• To attempt to gain unauthorised access to the website or its systems;

• To interfere with the operation or security of the website;

• To introduce malicious software, viruses or other harmful material;

• To copy, reproduce or commercially exploit website content without permission; or

• In any manner that could damage SouthGate Civils, its reputation, website or systems.

SouthGate Civils reserves the right to restrict or terminate access to the website where reasonably necessary to protect the website, its users or its legitimate interests.

3. Website Information

The information provided on this website is intended to provide general information about SouthGate Civils, its services and its business.

While we aim to keep the information on the website accurate and up to date, information may change from time to time.

Website content should not be regarded as a final quotation, technical specification, construction contract, engineering instruction or project agreement.

Specific project requirements, specifications, prices, materials, timelines and deliverables will be determined separately where applicable.

4. Services

SouthGate Civils provides civil works construction services based on the requirements of individual projects.

The availability, scope and suitability of a particular service may depend on factors including:

• Project requirements;

• Site conditions;

• Access to the site;

• Project location;

• Technical requirements;

• Materials and resources;

• Applicable approvals or requirements; and

• Other circumstances relevant to the particular project.

Information about a service on this website does not automatically constitute an offer to provide that service on any particular terms.

5. Enquiries and Requests for Quotations

Submitting an enquiry through the website does not automatically create a contract between you and SouthGate Civils.

An enquiry allows SouthGate Civils to understand your requirements and determine whether further discussions, a site assessment, quotation or other information may be required.

Any quotation provided by SouthGate Civils will be subject to the terms and conditions stated in that quotation.

A project will only proceed once the relevant parties have agreed to the applicable project terms.

6. Appointment Bookings

The website may allow visitors to request an appointment or consultation.

Submitting an appointment request does not necessarily mean that the appointment has been confirmed.

SouthGate Civils may contact you to confirm the requested appointment.

Appointment availability may depend on the availability of the relevant SouthGate Civils representative.

If an appointment needs to be changed or cancelled, SouthGate Civils may communicate with you using the contact details supplied when making the appointment.

7. Information Submitted by Users

You are responsible for ensuring that information submitted through the website is accurate and complete to the best of your knowledge.

You should not submit information that:

• Is knowingly false or misleading;

• Belongs to another person without their permission;

• Contains unlawful or harmful material; or

• Is unnecessary for the purpose of your enquiry.

If you submit information on behalf of a company or another organisation, you should have the appropriate authority to provide that information.

Personal information submitted through the website is handled in accordance with our Privacy Policy.

8. Quotations and Project Agreements

Any quotation, proposal or other project documentation issued by SouthGate Civils may contain specific terms relating to the particular project.

Where a written quotation, proposal or contract is issued and accepted, the terms contained in that document will govern the relevant project, together with any applicable legal requirements.

These website Terms and Conditions are not intended to replace a specific written construction agreement, quotation or project contract.

Where there is a conflict between these website Terms and Conditions and a valid written project agreement, the terms of the applicable project agreement will govern the relevant project to the extent permitted by law.

9. Pricing

Prices or pricing information displayed or communicated through the website may not constitute a final project price.

The cost of civil construction work may depend on the scope and requirements of an individual project.

Factors affecting the final cost may include the nature of the work, site conditions, quantities, materials, access requirements and other project-specific factors.

A final price, where applicable, will be set out in the relevant quotation or project agreement.

Nothing on this website should be interpreted as a guarantee that a particular service will be available at a particular price.

10. Project Information

Construction and civil engineering projects can involve conditions that cannot always be determined from an initial enquiry.

Information supplied by a prospective client may therefore need to be assessed before SouthGate Civils can determine the appropriate scope, approach or pricing for a project.

Where necessary, SouthGate Civils may require additional information or a site assessment before providing a quotation or confirming the scope of work.

11. Third-Party Links

The website may contain links to third-party websites or online resources.

These links may be provided for convenience or additional information.

SouthGate Civils does not control third-party websites and is not responsible for their content, availability, security, terms or privacy practices.

Your use of a third-party website is subject to that website’s own terms and conditions.

12. Intellectual Property

Unless otherwise stated, the content appearing on the SouthGate Civils website is owned by or used by SouthGate Civils with appropriate permission.

This may include:

• Text;

• Logos;

• Branding;

• Graphics;

• Photographs;

• Images;

• Website design;

• Layout;

• Visual elements; and

• Other website content.

You may view and access the website for personal or legitimate business information purposes.

You may not reproduce, modify, distribute, publish, sell or commercially exploit SouthGate Civils website content without prior written permission, except where permitted by applicable law.

13. SouthGate Civils Name and Branding

The SouthGate Civils name, branding, logos and other identifying materials may not be copied, altered, reproduced or used in a manner that suggests an association, endorsement or affiliation with SouthGate Civils without appropriate permission.

14. Website Availability

SouthGate Civils aims to keep the website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available;

• Uninterrupted;

• Error-free;

• Free from technical problems; or

• Free from viruses or other harmful components.

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, security measures or circumstances beyond our reasonable control.

15. Website Security

Users must not attempt to compromise or interfere with the security of the website.

This includes attempting to:

• Gain unauthorised access;

• Access restricted areas;

• Interfere with servers or networks;

• Introduce malicious software;

• Circumvent security measures; or

• Perform activities intended to disrupt the website.

SouthGate Civils may take appropriate action where unlawful or malicious activity is detected.

16. Accuracy of Information

SouthGate Civils makes reasonable efforts to ensure that information published on the website is accurate.

However, errors, omissions or outdated information may occasionally occur.

SouthGate Civils reserves the right to correct, update or change website content when necessary.

The existence of information on the website does not create a guarantee that a particular service, specification, material, availability or project outcome will apply to every project.

17. No Professional Advice Through the Website

Information published on the website is general information about SouthGate Civils and its services.

It should not be treated as a substitute for project-specific professional assessment, engineering advice, technical specifications, approvals or other professional services where these are required.

Project-specific requirements should be discussed directly with SouthGate Civils and, where appropriate, relevant qualified professionals.

18. Limitation of Liability

To the extent permitted by applicable law, SouthGate Civils will not be responsible for losses arising solely from:

• Reliance on general information published on the website;

• Temporary website unavailability;

• Technical interruptions;

• Third-party websites or services;

• Information submitted incorrectly by a website user; or

• Unauthorised access or events outside SouthGate Civils’ reasonable control.

Nothing in these Terms and Conditions is intended to exclude, restrict or limit any liability or consumer right that cannot lawfully be excluded, restricted or limited under applicable South African law.

In particular, these Terms and Conditions do not seek to exclude rights provided to consumers under applicable legislation.

19. Consumer Rights

Where the Consumer Protection Act 68 of 2008 applies to a transaction, nothing in these Terms and Conditions is intended to remove or unlawfully limit rights provided to consumers by that Act.

South African consumer law recognises rights relating to fair, reasonable and just terms and conditions and prohibits suppliers from imposing unfair, unreasonable or unjust terms.

Any applicable consumer rights will remain subject to the requirements and limitations provided by law.

20. Electronic Communications

Where you communicate with SouthGate Civils electronically, including by email or through the website, electronic communications may be used to respond to your enquiry or communicate regarding your request.

South African electronic transactions are regulated in part by the Electronic Communications and Transactions Act 25 of 2002 (ECTA).

Nothing in these Terms and Conditions is intended to override any mandatory requirements of ECTA or other applicable legislation.

21. Privacy

Personal information submitted through the website is handled in accordance with the SouthGate Civils Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, retained and protected.

By using forms or other information-submission functionality on the website, you acknowledge that your information may be processed for the purposes explained in the Privacy Policy and in accordance with applicable law.

22. Changes to the Website

SouthGate Civils may change, update, suspend or remove website content or functionality from time to time.

This may include changes to:

• Services displayed;

• Website pages;

• Contact forms;

• Appointment functionality;

• Images;

• Text;

• Features; or

• Other website content.

We are not required to maintain every website feature indefinitely.

23. Changes to These Terms and Conditions

SouthGate Civils may update these Terms and Conditions from time to time.

When changes are made, the updated version will be published on this page and the “Last Updated” date will be amended.

Your continued use of the website after an updated version has been published constitutes your continued use of the website subject to the updated Terms and Conditions, to the extent permitted by applicable law.

24. Events Outside Our Reasonable Control

SouthGate Civils will not be responsible for delays or interruptions caused by circumstances outside our reasonable control.

Such circumstances may include events such as:

• Natural disasters;

• Severe weather;

• Fires;

• Floods;

• Civil unrest;

• Government actions;

• Infrastructure failures;

• Utility interruptions;

• Internet or telecommunications failures;

• Supplier disruptions; or

• Other circumstances beyond reasonable control.

This provision does not alter any rights or obligations that may apply under a specific project agreement or applicable law.

25. No Waiver

If SouthGate Civils does not immediately enforce a provision of these Terms and Conditions, this does not mean that SouthGate Civils has permanently waived that provision or its right to enforce it later.

26. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid or unenforceable provision will be interpreted or modified only to the extent necessary to make it lawful and enforceable, where legally possible.

27. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any legal matters relating to the use of this website or the interpretation of these Terms and Conditions will be subject to the applicable laws and jurisdiction of South Africa.

Nothing in this section prevents a consumer from exercising any rights or using any dispute-resolution mechanism available to them under applicable South African law.

28. Contact Us

If you have any questions about these Terms and Conditions, please contact SouthGate Civils.

SouthGate Civils

Telephone: (031) 563-0661

Email: qs@sgcivils.co.za

Address:
11 Lancaster Gve, Rosehill Ave,
Park Hill, Durban, 4051,
South Africa

Website: https://www.sgcivils.co.za/

By using the SouthGate Civils website, you acknowledge that you have read these Terms and Conditions and agree to use the website in accordance with them and applicable South African law.